Perform a hard reset Inspect the AC adapter, cables, and adapter (DC) port on the laptop for damages Verify that the wall outlet is working correctly Check LED indicator on AC adapter Connect a known-good AC adapter Disconnect the laptop from the docking station (if applicable) Run a diagnostic test on the system board Helpful videosDownload and install drivers for Dell WD19TB and WD19TBS docking station. Browse to Dell Drivers & Downloads page.; Click Detect laptop to auto-detect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click Browse all products to browse to your computer model.To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. "Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking ... Open a browser and go to the Dell Support Site. Enter your computer's service tag to get a page matched to how your computer shipped from Dell. (Alternatively, select your computer type from the product list to get a list of general information for your personal computer type.)Feb 21, 2021 · To uninstall the Dell Download Manager. Open the Start menu by clicking the Start button in your taskbar. Click Control Panel. Click Programs and Features. On the programs list, double-click Akamai NetSession Interface. Click Uninstall. A dialog box should appear to indicate that the uninstall process was successful. Oct 5, 2021 · Note: When your Windows 11 or Windows 10 computer is using tablet mode, there will be no tile available on the screen to quickly switch back to desktop mode. To switch from tablet mode back to desktop mode, tap or click the Action Center icon in the taskbar to bring up a list of quick settings for your computer (Figure 1). Mar 3, 2023 · Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. When you have a wireless USB or Bluetooth mouse, install new batteries. Insert the USB cable or wireless USB receiver into another USB port to test. Save any data, close any open programs, and restart the computer. Apr 21, 2023 · Resolve No Power, No POST, No Boot or No Video issues with your Dell Computer. How to Use Forced ePSA to Recover from POST or Boot Failure on Dell Latitude PCs. Dell Inspiron 5000 series laptop may not power on, complete POST or boot into the operating system. Browse our Battery and Power site for additional resources and information. Jun 2, 2020 · * The StoreContentModifier in the second command below can be DELL_XPS or DELL_INSPIRON or DELL_ALIENWARE or DELL_VOSTRO. So you have to add your specific model in the command * Type this line and when done [press Enter] = C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELL This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking ..."Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...Your Dell computer can overheat because of insufficient air flow due to dust or debris blocking the air vents, exhaust ports, or a clogged fan. An overheating computer can intermittently restart, shutdown, or experience performance issues. Eventually excessive heat can damage the internal components. When the computer overheats, you may ...Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).Jul 8, 2021 · Before configuring your email settings, be sure that your computer is connected to your network or ISP (Internet Service Provider), and that you have all the specific information that is needed for incoming and outgoing mail servers that your ISP requires. Examples of this are: Your full email address. The type of email account: POP3, IMAP, or ... "Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...Whether you're working on an Alienware, Inspiron, Latitude, or other Dell product, driver updates keep your device running at top performance. Step 1: Identify your product above. Step 2: Run the detect drivers scan to see available updates. Step 3: Choose which driver updates to install. To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ...Download and install drivers for Dell WD19TB and WD19TBS docking station. Browse to Dell Drivers & Downloads page.; Click Detect laptop to auto-detect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click Browse all products to browse to your computer model.May 1, 2021 · Hi. I just tried to open 'MyDell' and it said there is an update which I must install to be able to continue to use 'MyDell', but it won't install, says to check my network connection! There is nothing wrong with the connection, even tried disabling the anti virus, firewall and all other security including VPN and everything else that is likely ... If your Dell laptop won't turn on, there are a variety of hardware and software problems to troubleshoot. You can check for beeps or flashing lights that could indicate a failed POST test and...Aug 31, 2023 · Common causes for fans not working, abnormal, or loud fan noise, overheating: Fans or air vents that are obstructed. Dust accumulation on vents or fans. Not enough ventilation. Physical damage. Out-of-date BIOS and device drivers. If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem. Perform a hard reset. Turn off the computer.Chosen Solution. Try a power refresh and check if this resolves the problem. Remove the charger (if connected) and the battery from the laptop. (Here’s a link to the ifixit Dell Inspiron 1564 Battery Replacement guide) Press and hold the Power button for 30 seconds to drain any residual power from the laptop, then release the button.Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Press and hold the power button for 15 to 20 seconds to drain residual power. Connect the AC adapter or power cable and the battery (for Dell laptops). If your Dell computer can turn on but is unable to boot into Windows, identify the symptoms and follow the ...Aug 4, 2023 · To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ... Jul 5, 2023 · Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language. Jul 19, 2023 · Click the Start button. In the search box, type msconfig, and in the list of results, right-click msconfig and select Run as administrator. In the System Configuration window, click the Startup tab. Clear the programs or applications that you want to disable from loading during startup and click OK. This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool." The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking ...Jun 30, 2023 · The troubleshooting steps in this article help resolve common video or display issues with a Dell monitor connected to a desktop or laptop. Some symptoms that indicate an LCD display or video issue include: A blank or black screen. Color fade. Fuzzy, blurry, distorted, or stretched image. Fix 1: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). If your Dell laptop won't turn on, there are a variety of hardware and software problems to troubleshoot. You can check for beeps or flashing lights that could indicate a failed POST test and..."Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...Meanings of Power Button States. Dell desktop computers have a power button light (LED) that is able to change its status. This is useful for reporting the general status of the computer. The LED can be green, yellow, or off. It can also blink or maintain a steady color ( Table 1 ). The computer is receiving power and providing power to all the ...Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Identify your Dell computer. Click Download & Install SupportAssist to auto-detect your Dell computer. Follow the on-screen instructions to install Dell SupportAssist. Or, enter the Service Tag or Express Service Code of the Dell computer and click Search. Or, click Browse all products and manually select your Dell computer from the catalog.The plugged in not charging Dell issue will occur due to the wrong battery driver. Given to that fact, you can try reinstalling your battery driver to fix the issue. Step 1: Right click the Windows icon on the desktop and click on the Device Manager feature from the pop-up menu. Step 2: In the Device Manager window, find and expand Batteries.To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ...Feb 21, 2021 · To uninstall the Dell Download Manager. Open the Start menu by clicking the Start button in your taskbar. Click Control Panel. Click Programs and Features. On the programs list, double-click Akamai NetSession Interface. Click Uninstall. A dialog box should appear to indicate that the uninstall process was successful. Step 1: Restart the laptop. Step 2: Tap F2 repeatedly on the Dell logo screen until you see Entering Setup at the top-right corner of the screen. Step 3: You may need to press a key listed at the bottom of the screen to load default settings depending on the different BIOS. Step 4: Save the change and exit the BIOS.Feb 28, 2023 · Resolution. 1. Unlock the Flash Card. NOTE: If you are not using an SD card, go to step 2. Most, but not all Secure Digital (SD) cards have a lock lever that write-protects the data on the card. Find the small notch on the left or right edge of the SD card. Pull the switch up OR in the direction the label states to unlock the SD card. Jul 17, 2023 · To disable the DMA mode on the optical drive, follow these instructions: Press the Windows key + R to open the Run dialog box. In the Run dialog box, type devmgmt.msc then press the Enter key. In the Device Manager window, expand DVD or CD-ROM drives. Right-click the optical drive and select Properties. Oct 4, 2020 · I have reinstalled (Windows 10) in my Dell Inspiron 15 3576 laptop and all Dell apps are gone. I have gone to install then from Windows Store but it shows "This app is not compatible with this device". I have purchased this laptop in August 2019 and have all the apps before reinstalling. How can I get the "My Dell" app? Please help How To Restore or Reinstall Microsoft Windows on a Dell Computer How to Roll Back Windows 11 Upgrade to a Previous Operating System Where is my Windows 11 Product Key? Troubleshoot problems updating Windows 11. Drivers availability Get Windows 11 drivers for supported Dell systems. Video How To Restore or Reinstall Microsoft Windows on a Dell Computer How to Roll Back Windows 11 Upgrade to a Previous Operating System Where is my Windows 11 Product Key? Troubleshoot problems updating Windows 11. Drivers availability Get Windows 11 drivers for supported Dell systems. Video Click the Start button. In the search box, type msconfig, and in the list of results, right-click msconfig and select Run as administrator. In the System Configuration window, click the Startup tab. Clear the programs or applications that you want to disable from loading during startup and click OK.To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ...Dec 31, 2021 · If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) are connected. If you're using a laptop, some of them don't allow you to wake them using external Bluetooth devices. It's also possible you need to check your Windows ... May 6, 2021 · It's this "Fusion Service" driver library that was stuck not being able to auto-update, you must download it and install separately. THEN, re-run "my dell" and it will work. NOTE: This "Fusion Service" is now showing up under my own Service Tag as of 4/15/22, but its filename is the same. It even says in its description THIS is a GENERIC ... The troubleshooting steps in this article help resolve common video or display issues with a Dell monitor connected to a desktop or laptop. Some symptoms that indicate an LCD display or video issue include: A blank or black screen. Color fade. Fuzzy, blurry, distorted, or stretched image.To uninstall an older version of My Dell or Dell Support Center, follow these steps: Right-click the Start menu button and select Control Panel. In the list of programs, locate and select Dell SupportAssist or My Dell. Dell Support Center may not be listed, as it may have been uninstalled by Windows during the upgrade process.Follow the on-screen instructions to install Dell SupportAssist. For more information, see the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions. Enter the Service Tag of the laptop and click Search. Or, click Browse all products and select your Dell computer from the catalog.The plugged in not charging Dell issue will occur due to the wrong battery driver. Given to that fact, you can try reinstalling your battery driver to fix the issue. Step 1: Right click the Windows icon on the desktop and click on the Device Manager feature from the pop-up menu. Step 2: In the Device Manager window, find and expand Batteries.1. Press the FN key (Function key) while powering on the system. 2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen. If the problem is not solved with above steps, there are other three solutions for Dell boot loop fix.To perform a System Restore, follow these steps: Click Start , then type Control Panel. Search Control Panel for Recovery. Select Recovery > Open System Restore > Next. Choose the restore point that is related to the problematic app, driver, or update, and then select Next > Finish.Aug 31, 2023 · Common causes for fans not working, abnormal, or loud fan noise, overheating: Fans or air vents that are obstructed. Dust accumulation on vents or fans. Not enough ventilation. Physical damage. Out-of-date BIOS and device drivers. Press and hold the Windows () key, and then press the q key. In the Search box type, troubleshoot. Click or touch Troubleshoot (system settings) in the list of programs. Under Find and fix other problems click or touch Bluetooth, and then click or touch Run the troubleshooter, and then follow the prompts.Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. 6. Clean your charging port. 1. Connect the PC to a wall socket directly. A surge protector can cause your Dell computer not to charge, even if it’s plugged in. The protector does this to guard the battery. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. 2.Fix 1: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Upgrade to Windows 11. Dell recommends using the upgrade option through Windows Update to install Windows 11 on a tested computer. This keeps your files and retains the restore partition in case you need to go back to Windows 10. To check if Windows 11 is ready for your device, go to Settings > Windows Update and select Check for updates.SupportAssist is a proactive monitoring software with automatic failure detection and notifications for Dell PCs and tablets. SupportAssist is free of charge, secure, and streamlines traditional support routines. Download SupportAssist for Home PCs here. Read article. Chosen Solution. Try a power refresh and check if this resolves the problem. Remove the charger (if connected) and the battery from the laptop. (Here’s a link to the ifixit Dell Inspiron 1564 Battery Replacement guide) Press and hold the Power button for 30 seconds to drain any residual power from the laptop, then release the button.Jul 19, 2023 · Click the Start button. In the search box, type msconfig, and in the list of results, right-click msconfig and select Run as administrator. In the System Configuration window, click the Startup tab. Clear the programs or applications that you want to disable from loading during startup and click OK. Step 1: Restart the laptop. Step 2: Tap F2 repeatedly on the Dell logo screen until you see Entering Setup at the top-right corner of the screen. Step 3: You may need to press a key listed at the bottom of the screen to load default settings depending on the different BIOS. Step 4: Save the change and exit the BIOS.Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).Cause. Sleep mode related issues can be caused due to outdated BIOS, chipset, or video drivers, incorrect power settings in Windows, old or corrupt hiberfil.sys file, third-party software or applications, corrupt operating system files, and so on.Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. When you have a wireless USB or Bluetooth mouse, install new batteries. Insert the USB cable or wireless USB receiver into another USB port to test. Save any data, close any open programs, and restart the computer.Aug 24, 2021 · This step is crucial as Microsoft's uninstaller disables the services as well. Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. If Support Assist doesn't show in List ignore this step. Reboot (important) Delete following folders and ignore the once which are already deleted. Apr 28, 2023 · Make sure the Dell Thunderbolt Docking Station WD19TB is connected properly to its adapter (240 W). Make sure the cable LED of your docking station is ON. Disconnect and then reconnect the USB-C cable to your laptop. Peripherals connected to the docking station do not work in a pre-OS environment. Press and hold the Windows () key, and then press the q key. In the Search box type device manager. Select Device Manager (Control panel) in the list of programs. Click Plus (+) next to Bluetooth. Note: When there is no listing for Bluetooth, go to Step 6. Look for any listing that has a down arrow next to it.Jul 24, 2023 · If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources. For detailed information about support and system requirements for Windows 11 on Dell devices, including TPM requirements, see Dell KB article, "Windows 11 – Scope of Support and System Requirements". For more information about Windows 11, see Dell's Windows 11 learning page, or see Microsoft's Windows 11 page for features.To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ... If you still experience connection issues, restart your computer. Press and release the Bluetooth® button on the mouse and receiver. Wait a minimum of 20 seconds. Press and release the Bluetooth button on the keyboard and receiver. Check Bluetooth enabled in BIOS (Tap the <F2> key at the Dell logo on start-up.Download and install drivers for Dell WD19TB and WD19TBS docking station. Browse to Dell Drivers & Downloads page.; Click Detect laptop to auto-detect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click Browse all products to browse to your computer model.Hi. I just tried to open 'MyDell' and it said there is an update which I must install to be able to continue to use 'MyDell', but it won't install, says to check my network connection! There is nothing wrong with the connection, even tried disabling the anti virus, firewall and all other security including VPN and everything else that is likely ...Mar 3, 2023 · Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. When you have a wireless USB or Bluetooth mouse, install new batteries. Insert the USB cable or wireless USB receiver into another USB port to test. Save any data, close any open programs, and restart the computer. To uninstall an older version of My Dell or Dell Support Center, follow these steps: Right-click the Start menu button and select Control Panel. In the list of programs, locate and select Dell SupportAssist or My Dell. Dell Support Center may not be listed, as it may have been uninstalled by Windows during the upgrade process.To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes.
Fix 3: Reconnect the video cable between the monitor and the computer. A poor connection between the monitor and the computer might cause display-related issues. Reconnecting the devices can often help solve the problem. Turn off the computer and the monitor. Unplug the video cable which connects the monitor to the computer.. Prose nails towson photos
Aug 31, 2023 · Common causes for fans not working, abnormal, or loud fan noise, overheating: Fans or air vents that are obstructed. Dust accumulation on vents or fans. Not enough ventilation. Physical damage. Out-of-date BIOS and device drivers. Your Dell computer can overheat because of insufficient air flow due to dust or debris blocking the air vents, exhaust ports, or a clogged fan. An overheating computer can intermittently restart, shutdown, or experience performance issues. Eventually excessive heat can damage the internal components. When the computer overheats, you may ...Jul 8, 2021 · Before configuring your email settings, be sure that your computer is connected to your network or ISP (Internet Service Provider), and that you have all the specific information that is needed for incoming and outgoing mail servers that your ISP requires. Examples of this are: Your full email address. The type of email account: POP3, IMAP, or ... Jul 19, 2023 · Right-click the device listing, and select Properties. Select the Power Management tab. Ensure the box next to Allow this device to wake up computer is cleared. You can either change the power settings for all the devices listed or do one at a time to determine which device caused the issue. Turn Off Fast Startup. To wake up a computer or the monitor from sleep, standby, or hibernate, move the mouse or press any key on the keyboard. If this does not work, press the power button to wake up the computer. NOTE: Monitors will wake up from sleep mode as soon as they detect a video signal from the computer. If the monitor does not wake up from sleep mode ...Fix 1: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery)."Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...Feb 21, 2021 · To uninstall the Dell Download Manager. Open the Start menu by clicking the Start button in your taskbar. Click Control Panel. Click Programs and Features. On the programs list, double-click Akamai NetSession Interface. Click Uninstall. A dialog box should appear to indicate that the uninstall process was successful. Aug 28, 2023 · 6. Clean your charging port. 1. Connect the PC to a wall socket directly. A surge protector can cause your Dell computer not to charge, even if it’s plugged in. The protector does this to guard the battery. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. 2. Jul 21, 2023 · If the Dell laptop can turn on with the AC adapter only, and if you notice the battery symptoms that are mentioned below, see the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues. The battery does not hold a charge. The battery indicator LED does not glow or blinks continuously. The laptop does not recognize the battery. Dec 31, 2021 · If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) are connected. If you're using a laptop, some of them don't allow you to wake them using external Bluetooth devices. It's also possible you need to check your Windows ... Fix 3: Reconnect the video cable between the monitor and the computer. A poor connection between the monitor and the computer might cause display-related issues. Reconnecting the devices can often help solve the problem. Turn off the computer and the monitor. Unplug the video cable which connects the monitor to the computer.Chosen Solution. Try a power refresh and check if this resolves the problem. Remove the charger (if connected) and the battery from the laptop. (Here’s a link to the ifixit Dell Inspiron 1564 Battery Replacement guide) Press and hold the Power button for 30 seconds to drain any residual power from the laptop, then release the button..